Samsung Washer — Error Code 5C

Q: How do I fix the 5C error on a Samsung washer?

Try first: Clear the drain path. Check the drain hose and drain filter for clogs or kinks, clear them, then restart the cycle.

Water is not leaving the tub at the expected rate, or at all.

brand Samsung appliance Washer market US component drain pump category drainage severity stop failure

Ranked repair steps

1. Clear the drain path

Check the drain hose and drain filter for clogs or kinks, clear them, then restart the cycle.

easy · basis: manufacturer first

2. Replace the drain pump

If the drain path is clear and the code returns, disconnect power and water, open the lower access panel, and replace the drain pump (the component Samsung attributes to this code).

moderate · basis: cost ascending · parts $38.00–$189.95 (2026)

Replacement part (exact OEM numbers)

DC96-01700A — Washer Drain Pump · observed $38.00–$189.95 (2026)

Prices are dated retailer observations, never estimates. Verify model fitment before ordering.

Educational reference, not a substitute for the manufacturer's service manual. Disconnect power and water before servicing; gas, sealed-refrigerant, and high-voltage work is for qualified technicians only.

Provenance: facts re-derived from an official manufacturer listing — Samsung US Support — Washing Machine Error Codes. Meanings and steps are original paraphrase; nothing is reproduced verbatim.

Need this as data? This page renders one row of the ApplianceDB dataset — 438 codes, ranked fixes, OEM parts with observed costs, per-row provenance. Get the free sample →